{"id":742,"date":"2026-11-13T05:43:32","date_gmt":"2026-11-13T05:43:32","guid":{"rendered":"https:\/\/richardwinser.com\/blog\/?p=742"},"modified":"2026-11-13T05:43:32","modified_gmt":"2026-11-13T05:43:32","slug":"%f0%9d%97%9b%f0%9d%97%bc%f0%9d%98%84-%f0%9d%97%ae-%f0%9d%9f%af-%f0%9d%97%ac%f0%9d%97%b2%f0%9d%97%ae%f0%9d%97%bf-%f0%9d%97%a2%f0%9d%97%b9%f0%9d%97%b1-%f0%9d%97%94%f0%9d%98%80%f0%9d%97%b8%f0%9d%97%b2","status":"publish","type":"post","link":"https:\/\/richardwinser.com\/blog\/%f0%9d%97%9b%f0%9d%97%bc%f0%9d%98%84-%f0%9d%97%ae-%f0%9d%9f%af-%f0%9d%97%ac%f0%9d%97%b2%f0%9d%97%ae%f0%9d%97%bf-%f0%9d%97%a2%f0%9d%97%b9%f0%9d%97%b1-%f0%9d%97%94%f0%9d%98%80%f0%9d%97%b8%f0%9d%97%b2\/","title":{"rendered":"\ud835\udddb\ud835\uddfc\ud835\ude04 \ud835\uddee \ud835\udfef-\ud835\uddec\ud835\uddf2\ud835\uddee\ud835\uddff-\ud835\udde2\ud835\uddf9\ud835\uddf1 \ud835\uddd4\ud835\ude00\ud835\uddf8\ud835\uddf2\ud835\uddf1 \ud835\ude01\ud835\uddf5\ud835\uddf2 \ud835\udde4\ud835\ude02\ud835\uddf2\ud835\ude00\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb \ud835\udde7\ud835\uddf5\ud835\uddee\ud835\ude01 \ud835\udddc\ud835\uddfb\ud835\ude00\ud835\uddfd\ud835\uddf6\ud835\uddff\ud835\uddf2\ud835\uddf1 \ud835\uddee \ud835\udde5\ud835\uddf2\ud835\ude03\ud835\uddfc\ud835\uddf9\ud835\ude02\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb\ud835\uddee\ud835\uddff\ud835\ude06 \ud835\uddd6\ud835\uddee\ud835\uddfa\ud835\uddf2\ud835\uddff\ud835\uddee (\ud835\uddd4\ud835\uddfb\ud835\uddf1 \ud835\uddea\ud835\uddf5\ud835\uddee\ud835\ude01 \ud835\udddc\ud835\ude01 \ud835\udde7\ud835\uddf2\ud835\uddee\ud835\uddf0\ud835\uddf5\ud835\uddf2\ud835\ude00 \ud835\uddd4\ud835\uddef\ud835\uddfc\ud835\ude02\ud835\ude01 \ud835\udde6\ud835\uddf2\ud835\uddf9\ud835\uddf9\ud835\uddf6\ud835\uddfb\ud835\uddf4)"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-743 size-large\" src=\"https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map-1024x576.png\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map-1024x576.png 1024w, https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map-300x169.png 300w, https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map-768x432.png 768w, https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map-1536x864.png 1536w, https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map-1280x720.png 1280w, https:\/\/richardwinser.com\/blog\/wp-content\/uploads\/2026\/11\/The-Customer-Question-Mind-Map.png 1672w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Edwin Land took a picture of his little daughter. She asked why she couldn&#8217;t see it immediately.<\/p>\n<p>In 1943, that simple question helped set Land thinking about instant photography. Polaroid eventually built a camera that gave people a photograph without sending film away for ordinary development.<\/p>\n<p>A child had identified the experience she wanted without knowing the technology required to deliver it.<\/p>\n<p>That&#8217;s where copywriters should begin.<\/p>\n<p>A camera engineer might describe chemicals, film layers, and optical components. The customer says, Why can&#8217;t I see my picture now?<\/p>\n<p>The second statement points toward a promise people can feel.<\/p>\n<p>Try this:<\/p>\n<p>Before writing a headline, collect ten questions prospects ask when they&#8217;re frustrated. Don&#8217;t ask what features they want. Ask what they wish they could do, what makes them wait, and what seems unnecessarily difficult.<\/p>\n<p>Next, rewrite each question as a desired outcome, keeping the customer&#8217;s exact words wherever possible.<\/p>\n<p>Why does writing a proposal take all afternoon? becomes Finish a proposal without losing your afternoon.<\/p>\n<p>Then check reality. Can your product deliver that result? Under what conditions? What proof can you show?<\/p>\n<p>Only after answering those questions should you consider headline structures.<\/p>\n<p>You may still use How To or Without or a numerical list. Those are containers. Your research supplies the valuable contents.<\/p>\n<p>Land&#8217;s daughter didn&#8217;t ask for an innovative photographic processing system. She asked to see the picture.<\/p>\n<p>Your customers may be telling you the strongest promise just as plainly. Listen before polishing.<\/p>\n<p>RW<br \/>\n.<br \/>\n.<br \/>\n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Edwin Land took a picture of his little daughter. She asked why she couldn&#8217;t see it immediately. In 1943, that simple question helped set Land thinking about instant photography. Polaroid eventually built a camera that gave people a photograph without sending film away for ordinary development. A child had identified the experience she wanted without [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8,4],"tags":[],"class_list":["post-742","post","type-post","status-publish","format-standard","hentry","category-buying-psychology","category-copywriting"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/posts\/742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/comments?post=742"}],"version-history":[{"count":3,"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/posts\/742\/revisions"}],"predecessor-version":[{"id":746,"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/posts\/742\/revisions\/746"}],"wp:attachment":[{"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/media?parent=742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/categories?post=742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/richardwinser.com\/blog\/wp-json\/wp\/v2\/tags?post=742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}