A copywriter asks AI to research customers shopping for home security systems.
He gets a polished report: demographics, buyer fears, purchase triggers, objections, and ten promising headlines.
His competitors receive much the same report.
Everyone begins writing about peace of mind, protecting loved ones, and sleeping soundly at night.
Then another copywriter does something old-fashioned: she calls ten customers who installed security systems.
One tells her they’d been putting off buying until a delivery driver mistakenly opened their front door. Another says the real problem wasn’t burglary. It was her elderly father leaving the house unnoticed.
Suddenly, the standard research looks thin.
Gary Gagliardi’s interpretation of Sun Tzu puts ๐ถ๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ด๐ฎ๐๐ต๐ฒ๐ฟ๐ถ๐ป๐ด ๐ฎ๐ ๐๐ต๐ฒ ๐ฐ๐ฒ๐ป๐๐ฒ๐ฟ ๐ผ๐ณ ๐ฐ๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ถ๐๐ฒ ๐ฎ๐ฑ๐๐ฎ๐ป๐๐ฎ๐ด๐ฒ. Your view of the situation depends on the information you collect. And some of the most valuable information comes through direct relationships with people.
AI can summarize what customers have already said online. It can organize familiar objections in seconds. But when competitors use the same superficial public information, they may inherit the same blind spots.
A customer interview can reveal an unexpected reason for buying, an objection absent from industry surveys, or words nobody uses in the advertising.
The advantage comes from asking questions your competitors haven’t asked.
Before writing your next sales letter, let AI prepare the research. Then talk to five buyers.
Pay special attention to answers that don’t fit the report.
Those are the places where an opening may be hiding.
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